Truss to Provide Hospitals with Virtual Patient Rooms
Online platform enables communication among patients, medical teams and families during COVID-19 pandemic
Houston, TX, April 13, 2020 – Truss, an online community management platform focused on privacy and security, has announced that it is providing its community technology to hospitals affected by the COVID-19 pandemic to address the needs of communication, care and support for patients unable to be physically present with their loved ones.
As hospitals across the country are limiting – if not eliminating – the presence of visitors on their campuses, medical teams and patients are struggling to communicate with patient families. The online hospital platform allows medical teams to provide patient care updates and a secure forum for families to ask questions and find resources specific to an individual patient’s care. At this time when in-person consultations are limited, each virtual patient room protects a patient’s confidential health information and enables comprehensive communication between medical teams, their patients and those patients’ family members and loved ones.
Truss is offering its platform at no cost to hospitals as they address the health crisis caused by COVID-19. “The current COVID-19 pandemic is creating extraordinary suffering within our communities. The isolation of hospital patients in their time of illness is heart-breaking, especially in critical care and end- of-life situations,” said Patrick Schneidau, CEO of Truss. “Our company’s mission has always been to strengthen support and shared passion among communities. Connecting patients and their medical teams to the support of their loved ones is the fulfillment of that mission.”
The Truss platform can be used to create virtual rooms for each patient to communicate with their families. The patient (or their designated caregiver) controls who can enter and participate in conversations about their health. For example, in a virtual patient room:
- doctors and nurses can provide medical updates in text or video and answer questions submitted from a patient’s room members;
- patients can communicate with their loved ones about their care in a private and secure environment; and
- common questions and resources can be shared online to reduce medical staff burden.
“By creating a virtual patient room, we can eliminate the need for the medical team and family members involved in a patient’s care to be physically present at the same time,” said Schneidau. “Hospitals can provide patients and their families with crucial information while providing medical teams a more efficient and effective tool for their communications, benefiting all individuals involved in critical patient care.”