News

Truss to Provide Hospitals with Virtual Patient Rooms

Online platform enables communication among patients, medical teams and families during COVID-19 pandemic

Houston, TX, April 13, 2020 – Truss, an online community management platform focused on privacy and security, has announced that it is providing its community technology to hospitals affected by the COVID-19 pandemic to address the needs of communication, care and support for patients unable to be physically present with their loved ones.

As hospitals across the country are limiting – if not eliminating – the presence of visitors on their campuses, medical teams and patients are struggling to communicate with patient families. The online hospital platform allows medical teams to provide patient care updates and a secure forum for families to ask questions and find resources specific to an individual patient’s care. At this time when in-person consultations are limited, each virtual patient room protects a patient’s confidential health information and enables comprehensive communication between medical teams, their patients and those patients’ family members and loved ones.

Truss is offering its platform at no cost to hospitals as they address the health crisis caused by COVID-19. “The current COVID-19 pandemic is creating extraordinary suffering within our communities. The isolation of hospital patients in their time of illness is heart-breaking, especially in critical care and end- of-life situations,” said Patrick Schneidau, CEO of Truss. “Our company’s mission has always been to strengthen support and shared passion among communities. Connecting patients and their medical teams to the support of their loved ones is the fulfillment of that mission.”

The Truss platform can be used to create virtual rooms for each patient to communicate with their families. The patient (or their designated caregiver) controls who can enter and participate in conversations about their health. For example, in a virtual patient room:

“By creating a virtual patient room, we can eliminate the need for the medical team and family members involved in a patient’s care to be physically present at the same time,” said Schneidau. “Hospitals can provide patients and their families with crucial information while providing medical teams a more efficient and effective tool for their communications, benefiting all individuals involved in critical patient care.”

FanReact Rebrands, Now Known as Truss

Name change better reflects company’s direction, growth


HOUSTON, September 30, 2019 -- FanReact, the platform of fan community and engagement in sports and athletics, today announced a comprehensive rebrand and name change to Truss. The new name and branding reflect the company’s evolved mission to build digital communities not just for sports, but for any organization where digital engagement strengthens the support, security and shared passion among its members.

“Our team has done an incredible job creating great digital experiences for our customers in the sports and athletics space,” said Patrick Schneidau, CEO of Truss. “At the same time, we have heard from organizations outside of sports that they want to create a similar ‘fan experience’ for their customers, employees, partners and volunteers by providing content and connections the same way that athletic teams do.”

“Those organizations and their audiences – while not wanting to sacrifice great user experience and engagement – don’t trust current options that host their communities at the expense of a loss of privacy,” continued Schneidau. “All of these organizations focus on the need for a privacy-focused community platform.”

Building on its fan community technology, Truss provides a customizable community platform for organizations that want to better engage their audiences digitally. These capabilities include:

“With our new mission to serve people who share a passion for any organization, our customers can now create the same level of engagement already available with your favorite sports team,” said Schneidau. “Whether your organization supports critically ill patients, service men and women, university students or people of faith, Truss can create the communication, collaboration and connections that so many organizations desire for their community.”

About Truss

Truss is transforming online community engagement, helping enterprises transform their digital communications strategy to give their audiences what they want: great content and strong connections in a private and secure environment. Powered by the same digital design used in sports and athletics, Truss customers create personalized and engaging experiences for their audiences that build greater passion for their brand.